LegalTerms & Conditions
Safe Buy Service Policy
Terms & Conditions
These terms of business (the "Terms & Conditions") apply to and govern all use of Deconet's web site (the "Site") and apply to all services that are provided through the Site, including but not limited to all sales of goods offered for sale on this Site (the "Item").
"Deconet" means Global Design Partners Stockholm AB, Reg. No. 556914-9379, having its principle place of business at Birger Jarlsgatan 57A, 113 56 Stockholm, Sweden, with email address firstname.lastname@example.org.
1. Deconet's Terms & Conditions
The Site provides a marketplace for Buyers to purchase Items online, from Sellers that Deconet have authorized as Sellers on Deconet. Any sales of Items are made between the Buyer and the Seller. The role of Deconet is limited to making the Site available, maintaining the Site, and facilitating the sales transaction. Deconet is thereby an intermediary and not an agent neither for the Buyer nor the Seller for any purpose.
The Site is designed for Buyers accustomed to buying Items based on photographs. Such Buyers are aware that Items are not new, unless otherwise stated, or in perfect condition, and may require touch-up or repairs prior to use, and that the available information about the Items may be limited. Due to the speed at which many Items sell, it is not possible for Deconet to verify any information provided by the Seller.
It is important that the information provided by the Buyer in the purchase process and on "My Deconet" is correct and it is the Buyer's own responsibility, to ensure that the basic Buyer information is correct and complete, including the e-mail address and other details. Buyers can always check this information on 'My Deconet', where any necessary corrections can be made.
2. The Sale and the Sales Process.
By clicking on the "Buy now" button, the Buyer makes a purchase of the Seller's Item, which may not be cancelled or revoked by the Buyer.
Hereby, the Buyer accepts that Deconets Terms & Conditions shall govern the sale agreement between the Seller and the Buyer. The Buyer irrevocably agrees to pay the Total Purchase Price. The "Total Purchase Price" is the price agreed to on the Site and includes:
(i) the agreed price of the Item (the "Purchase Price") and
(ii) sales tax, use tax, VAT, Internet sales tax and/or any other taxes or levies that the Seller or Deconet is required to collect from the Buyer under applicable law at the time of sale and
(iii) when applicable, the Deconet Safe Buy Service fee.
The Buyer irrevocably authorizes Deconet to charge the Total Purchase Price and, when applicable Deconet Safe Buy Service fee, on the Buyer's credit card by using the credit card information provided by the Buyer.
If the credit card company for any reason rejects the Buyer's credit card payment, the sales contract will terminate with immediate effect and the Buyer may not collect or attempt to collect the Item. The Buyer waives any claim against Deconet and the Seller arising from a cancelled sale.
If for any reason the Buyer cancels a payment made by credit card or any other means of payment without first receiving approval from Deconet, Buyer shall be liable to pay the Total Purchase Price and, when applicable Deconet Safe Buy Service fee, and any related costs including storage and handling fees if applicable. Additionally, Buyer shall be responsible for any costs associated with collecting any amount due to Deconet including legal fees and costs related to currency fluctuations.
Deconet accepts responsibility for the proper use of a Buyer's funds deposited and disbursed through the Site, but does not accept any responsibility for any circumstances relating to the Seller or the Items, including but not limited to any negligence, misconduct or other inappropriate or unbusinesslike behaviour by a Seller in connection with any sales transaction entered into on or through the Site.
2a. Collection of Item.
If the buyer and seller have made other arrangement regarding matters stated in this clause (2a), those shall prevail. If the buyer has chosen Deconet Safe Buy Service the provision regarding collection shall prevail.
A purchased Item is available for collection at the Seller's premises directly after confirmation from the Seller. The Buyer must collect the Item from the Seller no later then fifteen (15) days from the sale, after which the funds from the sale is released to the Seller. The Buyer must present a printed receipt for the purchase of the Item in order to collect the Item, and the Seller is entitled to hand over the Item to any person that presents such receipt.
Once an Item has been collected from the Seller, either by the Buyer or on behalf of the Buyer, or upon the Buyer's failure to collect the Item within 15 days from the sale, Deconet has the right to release the funds to the Seller, and shall have no further responsibilities in relation to the sale of an Item.
3. Delivery, Transfer of Title and Risk of Loss.
If the buyer and seller have made other arrangement regarding matters stated in this clause (3), that arrangement shall prevail. If the buyer has chosen the Deconet Safe Buy Service the provision regarding delivery shall prevail.
The Item is delivered when the Buyer or any person on behalf of the Buyer, collect the Item from the Seller. The risk of loss of and damage to each Item will pass to the Buyer upon the collection of an Item by the Buyer or on any person on the Buyer's behalf.
The title to an Item is transferred to the Buyer upon the collection of the Item by the Buyer or on its behalf. The Seller has represented to Deconet that the Seller is the sole owner of each Item the Seller is offering for sale on the Site or that the Seller is duly authorized by the owner of the Item to sell the Item and that the Seller will transfer the title of the Item to the Buyer free from any claims by third parties upon collection of the Item.
Any complaints or claims that the Buyer may have regarding the purchase of an Item shall be addressed directly to and handled by the Seller.
If the buyer and seller have made other arrangements regarding matters stated in this clause (4), that shall prevail. If the buyer has chosen the Deconet Safe Buy Service the provision regarding shipping etc shall prevail.
Arrangement of collection, shipping, packaging and obtaining of insurance coverage of a sold Item is the sole responsibility of the Buyer and the Buyer shall bear all costs for this.
Deconet may offer to assist the Buyer with the shipping process, including facilitating information and payment between Buyer and shipper as well as managing and monitoring shipping status on behalf of the Buyer.
To assist Buyers in obtaining information on shipping costs, Deconet may request shipping quotes from several shipping companies and at its own discretion, post the best quote to various destinations. This information is posted for reference only.
Any recommendation of a shipper and other services related to the shipping process is provided by Deconet for the Buyer's convenience only. Deconet shall have no liability whatsoever for providing any assistance to the Buyer in respect of the shipping process and the Buyer shall not hold Deconet responsible for the shipping process.
5. Taxes and Import/Export Duties.
The Buyer is entirely responsible for paying all taxes and duties and all transactional taxes or levies related to the purchase of each Item (collectively, "Taxes"). The Buyer shall pay the Seller such Taxes as the Seller is required to collect, but failure of the Seller to collect the Taxes will not relieve the Buyer of its obligation. It is the Buyer's responsibility to establish and/or document any applicable exemption from Taxes. The Buyer must determine, pay, collect, remit and report to the appropriate taxing authority the correct amount of all export and/or import taxes or duties payable upon export of the Item from its country of origin and import into any other country.
6. Import/Export Restrictions.
Some of the Items sold on the Deconet site may require cultural, customs and endangered species permits for export from the country where they are located and import into the Buyer's country. Items may also be subject to a right of the country, from which they are exported, to purchase the Items from the Buyer, sometimes called a "right of pre-emption". Neither the Seller nor Deconet makes any representation, gives any warranty or shall have any liability to the Buyer in respect of the requirement for, or the availability, or issuance of valid export or import permits or the existence or exercise of pre-emption rights to purchase by governmental or regulatory authorities anywhere.
7. As-is sale.
All Items displayed on the Site are sold "as is". Neither the Seller nor Deconet makes any guarantee, warranty or representation, expressed or implied, to any Buyer with respect to any Item, including without limitation, its condition, merchantability, fitness for a particular purpose, quality, rarity, importance, provenance, designer or creator, exhibitions, literature, historical relevance or otherwise. No statement anywhere, whether oral or written, shall be deemed any such guarantee, warranty or representation. Neither the Seller nor Deconet makes any representation or warranty as to whether the Buyer acquires any reproduction rights or other intellectual property rights in any Item.
8. Disclaimer of Liability.
The Site is provided on an "as-is" and "as available" basis. Deconet makes no representation or warranty of any kind, express or implied, with respect to the Site, any Items offered for sale or sold on or through the Site or any Seller, including without limitation: (a) any representation or warranty that the Site meets the Buyer's requirements, will always be accessible, uninterrupted, timely, secure or operate without error; (b) any representation or warranty that the information provided at the Site is correct, complete or accurate; (c) any representation or warranty with respect to title to or delivery of any Item; (d) any representation or warranty with respect to intellectual property rights in any Item; (e) any representation or warranty that any Item conforms to the description of the Item or the colours, texture and detail shown on the Buyer's computer monitor; or (f) any representation or warranty regarding the character, reputation or business practices of the Seller.
The Buyer must direct all claims regarding an Item to the Seller and must resolve any dispute regarding any Item directly with the Seller.
9. Limitation of Liability.
To the maximum extent permitted by law, the Buyer releases Deconet from all claims, demands, liabilities, actions, losses and damages of any kind, including without limitation direct, indirect, incidental, special, punitive and consequential damages (including without limitation lost profits, revenue and/or data), related to or arising out of or in connection with the Terms & Conditions, the Site, the inability to use the Site, any Item offered for sale or sold through the Site or any other goods or services purchased or obtained or transactions entered into through the Site.
The Buyer agrees to defend and indemnify Deconet and "hold Deconet harmless" from all losses, damages, liabilities, costs (including without limitation attorneys' and paralegal' costs and fees) and claims arising out of or related to the use of the Site by the Buyer, the purchase of Items by the Buyer, the nature or quality of the Items, and any disputes between the Buyer and the Seller of the Items.
10. Refusal of Transaction.
Deconet reserves the right to withdraw any Item from the Site and to amend any content on the Site at any time. Deconet may refuse service to anyone at any time at its sole discretion. Deconet will not be liable to the Buyer or any third party because it has withdrawn any Item from the Site, amended any of the content of the Site or denied access to the Site.
11. Site Monitoring.
Deconet reserves the right to, but is not obliged to do so, monitor any activity and content on the Site. Deconet may investigate any reported violation of applicable law, the Terms & Conditions and any other policy applicable to Buyers and Sellers or transactions on the Site and take action that it deems appropriate, including but not limited to issuing warnings, suspending or terminating service, denying access or removing any content from the Site. Deconet may also investigate the use of a credit card by a Buyer and take such action as Deconet deems appropriate, including but not limited to cancelling of any offer or purchase by such Buyer.
12. Compliance with Laws.
The Site may be used only for lawful purposes and in a lawful manner. The Buyer agrees to comply with all applicable laws and regulations regarding the use of the Site and any transaction conducted on or through the Site. The agreements between the Buyer and the Seller, and between the Buyer and Deconet, shall not be governed by the U. N. Convention on Contracts for the International Sale of Goods.
To the extent these Terms & Conditions are in conflict with mandatory applicable law, such as consumer protection legislation, such mandatory applicable law shall prevail over these Terms & Conditions.
The Buyer may not register for any Item under a false name, use an invalid or unauthorized credit card or use another Buyer's password. Such fraudulent conduct is a violation of the law. If fraudulent conduct is identified, the Buyer will be denied access to the Site and the conduct may be reported to law enforcement authorities.
14. Access and Interference.
All persons accessing the Site agree that (a) they will not, by automatic device or manual process, monitor or copy the Site or its content without the prior written permission of Deconet; (b) they will not use any device, software or routine to interfere or attempt to interfere with the proper functioning of the Site; and (c) they will not do anything that imposes an unreasonable or disproportionately large load on the Deconet's infrastructure.
15. Proprietary Information and Use of Site Information.
The Site and all content on the Site are the proprietary property of Deconet or its licensors with all rights reserved. Except with the prior written consent of Deconet, no person may use or reproduce information on Items or Sellers available on the Site for purposes other than purchasing Items on the site and arranging delivery, payment and shipment. Deconet retains the copyright of all photographs, illustrations, digital images and written material produced and any form of web site design and content, including the category and sub-category system and any object and materials published by Deconet.
Any Buyer, registered with Deconet, has permission to print in hard copy and electronically reproduce portions of the Site for the sole purposes of purchasing Items from Deconet, using Deconet as a shopping resource. No user may modify materials on or obtained from the Site or include any such materials on the user's own site.
Deconet is a protected trademark and/or service mark.
All copyright and rights in performances in this website, including but not limited to text, photographs, graphics, design and layout, is owned by Global Design Partners Stockholm AB or the Dealers with all rights reserved.
The contents of the Deconet.com are intended for the personal and non-commercial use of its users. The images in each showroom are the property of the publishing dealer. No person may use or reproduce information on Items or Sellers/Dealers available on the Site for purposes other than purchasing Items on the site and arranging delivery, payment and shipment.
It is expressly prohibited, without the prior written consent of Deconet and/or the Dealers, to: modify, transmit, re-use, repost, display, publish, permanent copy, distribute any of the material; it is also expressly prohibited to participate in the transfer or sale, create derivative works from or compile, store, reproduce or incorporate any part of the content in any other work or publication, whether paper or electronic media or other form, or in any other way exploit any of the content, material, including pictures and illustrations, or services, in whole or in part, without obtaining prior written authorization from the copyright holders.
If any provision of these Terms & Conditions is deemed unlawful, void or for any reason unenforceable, such provision(s) will be deemed severable from the rest of the Conditions of Business and will not affect the validity and enforceability of the rest of the Conditions of Business.
Deconet's failure to insist upon the strict adherence to any term of the Terms & Conditions on any occasion shall not be considered as a waiver of any right hereunder nor shall it deprive Deconet of the right to insist upon the strict adherence to that term or any other term of these Terms & Conditions at some other time.
The Terms & Conditions represent the entire agreement between the Buyer and Deconet and the Buyer and the Seller with regard to the purchase by the Buyer of Items sold by the Seller on the Site, and the Terms & Conditions supersede and replace any other agreement between the parties including but not limited to any previous Terms & Conditions as they may have applied between the Buyer and Deconet or the Buyer and the Seller.
19. Force Majeure.
Neither party hereto shall be deemed in default hereunder or liable for any loss or damage resulting from delays in performance or from failure to perform or comply with the terms of these Terms & Conditions due to any causes beyond its reasonable control, which causes include but are not limited to, acts of God, riots and insurrections, war, accidents, fire, strikes and other labor difficulties (whether or not the party hereto is in a position to concede to such demands), embargoes, lack of or inability to obtain export permits or approvals necessary, labor, materials, energy, components or machinery, acts of civil or military authorities or communications-disruptions concerning telephone-, facsimile- or broadband traffic.
Any notices to Deconet shall be given by postal mail addressed to Global Design Partners Stockholm AB, Birger Jarlsgatan 57A, SE-113 56 Stockholm, Sweden, to the attention of Tobias Seo. Notices to the Buyer will be sent to the postal address or the email address on which the Buyer is registered. Notice to the Buyer shall be deemed to have been given 24 hours after the e-mail was sent, unless Deconet is notified that the e-mail address is invalid, in which event Deconet may give notice by postal mail at the address provided to Deconet by the Buyer upon registration. Notice given by postal mail shall be deemed to have been given three (3) business days after the date of mailing.
Deconet reserves all rights to make any amendments to these Terms & Conditions at any time.
22. Governing Law and Jurisdiction.
The agreement between the Buyer and the Seller and the agreement between the Buyer and Deconet contained in this Terms & Conditions are governed by the substantive laws of Sweden without regard to its conflicts of law principles. The Buyer, the Seller and Deconet agree to submit any dispute arising under the Conditions of Business to the exclusive jurisdiction of the Swedish Courts.
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This SHOWROOM GENERAL TERMS AND CONDITIONS governs all Showrooms opened by Dealers on Deconets marketplace for modern design objects on the Internet at www.deconet.com.
The following documents shall constitute an integral part of the SHOWROOM GENERAL TERMS AND CONDITIONS. If the different documents are contradictory, they shall have precedence in the order they are listed below. "Deconet" means Global Design Partners Stockholm AB, Reg. No. 556914-9379.
1. SHOWROOM GENERAL TERMS AND CONDITIONS
2. Subscription Terms (appendix to SHOWROOM GENERAL TERMS AND CONDITIONS)
3. When applicable, Deconet's Safe Buy Service Policy
4. Deconet's Terms & Conditions
Deconet reserves the right, at its sole discretion, to change this SHOWROOM GENERAL TERMS AND CONDITIONS. The applicable terms will be those available on Deconet.com.
Deconet provides a marketplace for modern design objects on the Internet at www.deconet.com. The Dealer would like to open a showroom at the Site where the Dealer may display and market its products. Deconet will provide a Showroom to the Dealer. The Dealer pays a monthly subscription fee to Deconet for providing the service.
Dealer: Someone who sells modern design objects through a Showroom.
Deconet's Safe Buy Service Policy: Available and applicable, on www.deconet.com.
Deconet's Terms & Conditions: Available, and applicable, on www.deconet.com.
Items: Dealer's products, objects, listings, lots.
Showroom: where dealers display and market their items on the Site.
Showroom Terms and Conditions: This Showroom General Terms and Conditions
Subscription Period: The period the Dealer uses, and pays for, the Showroom service provided by Deconet.
Subscription Terms: Appendix to this Showroom General Terms and Conditions.
3. Scope of services
3.1. Within three (3) working days after the Dealer's input of needed materials, a Showroom will be published on the Site and made available to the Dealer. The Showroom will be available during the Subscription Period, provided that the Dealer complies with its obligations under this Showroom Terms and Conditions. Deconet will pursuant to the provisions of this Showroom Terms and Conditions publish images and information relating to the Dealer's products uploaded by the Dealer on the Site during the Subscription Period.
3.2. The parties agree and understand that Deconet is not party to any agreement regarding the bid or sale of Items via the Site. All such agreements are concluded between the Dealer and a buyer. Deconets involvement in the sales process is limited to providing a solution for delivering prospects to the Dealer via the Site.
3.3. Deconet reserves the right to reformat the data and images received from the Dealer in order to accommodate the format of the Site. Deconet reserves the right, at its sole discretion, to re-locate, re-position and/or modify the size or shape of any Dealer data or advertising in the event of any re-design, modification or other changes to the Site. In the event that Deconet changes the location, position, size and/or shape of the Dealer data or advertising, Deconet will provide the Dealer with similar visibility, positioning and size on the re-designed, modified or changed Site.
3.4. Deconet reserves the right, at its sole discretion, to deny the publishing of certain Items that the Seller uploads for publication on Deconet.
4. The Dealer's obligations
4.1. The Dealer is responsible for providing correct and accurate descriptions, texts and images on Items offered at the Site.
4.2. Items may only be published in the Showroom if at least one image of the actual Item is uploaded. The Dealer must keep the content in the Showroom updated, including but not limited to, marking sold items as sold immediately after the sale has been completed.
4.3. The Site may only be used for lawful purposes and in a lawful manner. The Dealer shall comply with all applicable laws and regulations applicable to its use of the Site and its offering of Items via the Site.
5. Fees and payment
5.1. The Dealer shall pay a monthly showroom fee and a commission of sales on Deconet.
5.2. The showroom fee for each Subscription Period is payable in advance. Upon the beginning of a new Subscription Period Deconet will charge the Dealer's credit card for the showroom fee unless otherwise agreed.
5.3. The fees stated in this Showroom Terms and Conditions and/or Subscription Terms are exclusive of any taxes and charges, including but not limited to VAT, sales tax, withholding taxes etc, and any such taxes and charges shall fully be born by the Dealer.
5.4. Fees under this Showroom Terms and Conditions are subject to increase decided by Deconet which. Such increase will not to exceed ten (10) % per year.
5.5. When a payment goes through Deconet, Deconet takes 3% administration fee from current dealers on Deconet AB contract.
6. Representations, warranties, indemnity and intellectual property rights
6.1. The Dealer represents and warrants that:
(a) The Dealer is duly authorized by the owner of the Item to sell the Item;
(b) The Dealer has the right to publish the images and information supplied to Deconet, and ensure that such images and information do not infringe on any third party's rights and are not otherwise unlawful.
(c) The Dealer will comply with all laws and regulations, including but not limited to, mandatory consumer protection legislation, applicable to its use of the Site and its sales via the Site.
6.2. The Dealer gives Deconet unrestricted rights to all data and images provided to Deconet also after the possible termination of the Subscription. Any images, text or other data submitted by a user on Deconet, Decopedia or any of its associated sites shall be free to be collected and used by Deconet for any purpose without any limitations in scope or time. The user certifies that there are no restrictions related to the usage of the images, text or data that he/she submits, and that the images, text and data are not in conflict with any intellectual property rights, including but not limited to trademark and copyright.
6.3. The Dealer shall defend, indemnify and hold harmless Deconet and its officers and directors from and against any and all losses, damages, liabilities and claims, and all fees, costs and expenses of any kind related thereto (including, without limitation, reasonable attorneys' fees) arising out of, based upon or resulting from the Dealer's breach of the representations and warranties in Section 6 or any claim from a third party (including buyers of Items) based on the Dealer's use of the Site or the Dealer's offering of an Item via the Site.
7. Liability and limitation of liability
7.1. Deconet's liability arising out of, or relating to Deconets relationship with the dealer, such as but not limited to, the Subscription and/or the Showroom Terms and Conditions or arising out of mistakes, accidents, omissions, errors, or defects, or arising out of delays caused by judicial or regulatory authorities, shall be subject to the limitations set forth below.
(a) In no event shall Deconet be liable for any indirect, special and/or consequential losses or damages of whatever nature, including but not limited to, reliance, special, or punitive damages, or for any lost profits, lost revenues, or lost savings of any kind arising out of or relating to this Showroom Terms and Conditions or the Site, whether or not Deconet or Dealer was advised of the possibility of such damages and whether or not such damages were foreseeable.
(b) In no event shall Deconet be liable to the Dealer for any amount in excess of the aggregate amount Deconet has prior to such time collected from the Dealer.
7.2. For purposes of this Section 7, the term "Deconet" shall be deemed to include Deconet, its affiliates, parent, shareholders, directors, officers and employees and any person or entity assisting Deconet in its performance pursuant to this Showroom Terms and Conditions.
7.3. The rights and remedies expressly granted in this Showroom Terms and Conditions shall constitute the parties sole and exclusive remedies for any and all claims arising in connection with the relationship between Deconet and the Dealer.
8. Term and termination
8.1 The Subscription is automatically extended with consecutive periods of three (3) months at the time. The Subscription may be terminated by either party by written notice thirty (30) days prior to the expiry of a three months' period, at the latest.
8.2 Deconet shall have the right to immediately terminate the Subscription if:
(a) The Dealer by act or omission commits a material breach (or several breaches that jointly may be deemed material) of the Showroom Terms and Conditions;
(b) The Dealer becomes insolvent or starts negotiations about a composition with its creditors or a petition in bankruptcy is filed by or against it or it makes an assignment for the benefit of its creditors, enters into voluntary or involuntary liquidation, has a receiver appointed over all or parts of its assets or it becomes evident that the other party is, or will be, unable to perform its obligations under this Showroom Terms and Conditions; or
(c) The Dealer by any act or omission adversely affects the validity or enforceability of any intellectual property right belonging to, or being licensed to, Deconet.
The Dealer's delay in payment shall always be considered to be a material breach.
8.3 In the event Deconet terminates the Subscription, it may accelerate all payments due under this Showroom Terms and Conditions.
9.1 The failure of either party hereto to insist upon the strict adherence to any term of this Showroom Terms and Conditions on any occasion shall not be considered as a waiver of any right hereunder nor shall it deprive that party of the right to insist upon the strict adherence to that term or any other term of the Showroom Terms and Conditions at some other time.
9.2 Neither party hereto shall be deemed in default hereunder or liable for any loss or damage resulting from delays in performance or from failure to perform or comply with the terms of the Showroom Terms and Conditions due to any causes beyond its reasonable control, which causes include but are not limited to, acts of God, riots and insurrections, war, accidents, fire, strikes and other labour difficulties (whether or not the party hereto is in a position to concede to such demands), embargoes, lack of or inability to obtain export permits or approvals necessary, labour, materials, energy, components or machinery, acts of civil or military authorities or communications-disruptions concerning telephone-, facsimile- or broadband traffic.
9.3 All notices, authorisations, and requests in connection with the Showroom Terms and Conditions shall be given by personal service, registered mail or confirmed facsimile or confirmed e-mail, to the addresses, fax numbers and e-mail address indicated above if to the Dealer and if to Deconet, Global Design Partners Stockholm AB, Birger Jarlsgatan 57A, 113 56 Stockholm, Sweden, to the attention of Tobias Seo, email email@example.com.
9.4 If any provision of the Showroom Terms and Conditions is held to be invalid or unenforceable, for any reason, such invalidity or unenforceability shall not affect any other term or provision hereof.
9.5 The Showroom Terms and Conditions constitute the full and complete understanding and agreement of the parties with respect to the subject matter hereof, and supersede all prior understandings and agreements.
9.6 The Showroom Terms and Conditions shall be construed, interpreted, and applied in accordance with and governed by the laws of Sweden, without giving effect to the conflict of law provisions thereof.
9.7 The parties agree to submit any dispute arising under the Showroom Terms and Conditions and Conditions of Business to the exclusive jurisdiction of the Swedish Courts.
Deconet Safe Buy Service Policy
Deconet reserves the right, in its sole discretion, to change this policy (Deconet Safe Buy Service). The applicable policy will be available on Deconet.com. "Deconet" means Global Design Partners Stockholm AB, Reg. No. 556914-9379.
· This policy governs all purchases made with Deconet Safe Buy Service.
· The service is requested and paid for by the Buyer.
· If a buyer chooses the service, the seller must also adher to the rules set forth in this policy.
How it works
· Buyer and seller agree on a purchase.
· The buyer pays and the payment is deposited intoDeconet’s client account.
· Deconet notifies the seller that a payment has been made.
· The seller sends the item(s) to the buyer within seven (7) working days. The seller notifies* Deconet and the buyer.
· Deconet notifies the buyer that the item(s) have been shipped.
· Failure to send, within the time limit, is interpreted as a non-delivery and the buyer gets the payment back (excluding fees).
· The buyer shall receive and approve the purchase within 12 or 16** working days from when Deconet notified the buyer that the item(s) were shipped.
· Approval (or complaint) shall be made to Deconet* and the seller by notification within the same time limit.
· No communication is interpreted as an approval of the purchase.
· If the buyer has received faulty item(s) or has not received any item(s) within the time limit**, the buyer has to notify* Deconet and the seller (a complaint) before the time limits goes out.
·The payment is then withheld.
· If the buyer doesn’t notify* Deconet, approval (or complaint), within the time limit**, it is interpreted as an approval of the purchase and the seller receives the payment.
Payment to seller
The payment is transferred to the seller (excluding fees).
*All communication with, and notification to, Deconet concerning the purchase shall be done through firstname.lastname@example.org.
** For continental shipments, the buyer has to approve of (or complain) the purchase within 12 working days after the seller sent the item(s).
For intercontinental shipments, the buyer has to approve of (or complain) the purchase within 16 working days after the seller sent the item(s).
Buyer is responsible for:
1. Pay the price and fees to Deconet’s client account.
2. Receive and approve, by notification to Deconet *and seller, the purchase within 12 or 16** working days after the seller sent the item(s). No communication is interpreted as an approval of the purchase.
3. If the buyer has received a faulty purchase or has not received any item(s) within the time limit**, the buyer has to notify Deconet* and the seller (a complaint) before the time limits goes out. The payment is then withheld. No communication is interpreted as an approval of the purchase.
Seller is responsible for:
1. Sending the item(s) when notified that a payment has been made within seven (7)working days.
2. Notifying* Deconet and the buyer that the item(s) has shipped with a tracking number on the shipment (scanned). Failure to send, within the time limit, is interpreted as a non-delivery and the buyer gets the payment back.
Deconet is responsible for:
1. Receiving payment from the buyer.
2. Notifying the seller that a payment has been made.
3. If the seller doesn’t ship the item, or there is an interpreted non-delivery, transfer the payment back to the buyer (excluding fees).
4. After approval, or interpreted approval, from the buyer, transfer the payment to the seller (excluding fees).
*All communication with, and notification to, Deconet concerning the purchase shall be done through email@example.com.
** For continental shipments, the buyer has to approve of (or complain) the purchase within 12 working days after the seller sent the item(s).
For intercontinental shipments, the buyer has to approve of (or complain) the purchase within 16 working days after the seller sent the item(s).
Safe Buy Service Fee
Deconet charges the buyer a fee for using the Deconet Safe Buy Service.
The fee is automatically added to the purchase price.
The fee is 5% of the price, minimum 10 EUR/15 USD and maximum 200 EUR/300 USD.
The fee is non-refundable.
The buyer can get a reimbursement of the price paid (excluding fees) if:
The seller hasn’t sent the item(s) within the time limit.
When a return of faulty item(s) is approved and completed.
The time within which the buyer or seller has to act in some way.
The seller has to send the item(s) to the buyer, and notify the buyer and Deconet, within seven (7)working days after Deconet notified the seller that a payment has been made. Failure to send is interpreted as a non-delivery and the buyer gets the payment back.
The buyer shall approve of the item(s), complain or notify that no delivery has taken place within 12 or 16** working days from when the seller notified the buyer and Deconet that the item(s) were shipped. No communication is interpreted as an approval of the purchase and the seller receives the payment (excluding fees).
*For continental shipments, the buyer has to approve of (or complain) the purchase within 12 working days after the seller sent the item(s).
For intercontinental transports, the buyer has to approve of (or complain) the purchase within 16 working days after the seller sent the item(s).
When and to whom the seller or buyer has to communicate some information. All communication to Deconet concerning purchases involving Deconet Safe Buy Service shall be done to firstname.lastname@example.org. Note that the duty to notify always is within a time limit.
Deconet shall notify the seller that a payment has been made.
The seller shall notify Deconet and the buyer, within the time limit that the seller has sent the item(s) to the buyer.
The buyer shall notify Deconet that the item(s) are received and approved (or disapproved) within the time limit.
The buyer shall notify Deconet and the seller if the buyer has any complaint within the time limit. If the buyer doesn’t notify Deconet, within the time limit, it is interpreted as an approval of the purchase and the seller receives the payment (excluding fees).
Shipping, taxes, insurance, customs?
If no agreement is made between the buyer and seller that states otherwise, the Buyer is entirely responsible for paying for, and arranging, shipping, taxes, insurance and customs; as stated in “Terms & Conditions”.
The item(s) are sold “as-is”.
The Site is designed for Buyers accustomed to buying Items based on photographs. Such Buyers are aware that Items are not new, unless otherwise stated, or in perfect condition, and may require touch-up or repairs prior to use, and that the available information about the Items may be limited. All item(s) displayed on the Site are sold "as is". (See Terms and Conditions p. 7, “As-is sale”.
If something goes wrong.
The seller doesn’t send the item(s)
If the seller doesn’t send the item(s) within the timeline, Deconet transfers the payment back to the buyer (excluding fees).
The seller sends the item(s) but the buyer doesn’t receive it.
If the seller sent the item(s) but the buyer doesn’t receive it, the buyer should inform Deconet, within the time limit, at email@example.com. Deconet will then reserve the payment. The buyer has to contact the seller regarding transport information and tracking number.
Extension of time limits
Time limits cannot be extended. However if the item(s) are delayed in transport the buyer and seller can agree on an extension of the time limit. Deconet must be informed of such agreement.
The item(s) is faulty
If the item(s) don’t conform to the description the buyer should send a complaint to the seller. The buyer should be as precise and detailed as possible when complaining.
If the buyer and the seller agree on the complaint and the item(s) shall be sent in return to the seller, Deconet will transferred the payment back to the buyer (excluding fees) when the seller has received the item(s) back and accepted the return.
The item(s) are lost or damaged in transport
If no agreement is made between the buyer and seller that states otherwise, the buyer shall bear the risk of loss and damage in transport from when the item is collected as stated in “Terms and Conditions”.
The item(s) is damaged, but not in transport
If the g item(s) are more damaged than the buyer had reason to expect from the description and/or regarding to the as-is sale, the buyer should send a complaint to the seller. The buyer should be as precise and detailed as possible when complaining.
If buyer and seller don’t agree
If the seller and the buyer don’t agree on a complaint, or other issues vital for concluding the purchase, Deconet will reserve the payment until seller and buyer agree on a solution.
NOTE: The purchase transaction is between the seller and the buyer. Both parties must agree to cancel or complete a purchase. For security reasons no money can be transferred when a dispute is on going.Go back to top
Deconet is committed to protecting your privacy. Deconet respects the privacy of its customers and keeps all
By using Deconet you expressively consent to Deconet's use and disclosure of your personal data in the manner described in
Deconet has established the following rules regarding the processing and use of personal data.
Processing of Personal Data
Deconet collects, registers, stores and uses your personal data to allow you to sell or purchase items through Deconet (www.deconet.com). Deconet also maintains such data in order to provide you with a
safe, efficient, and personalized experience and to keep you informed about new developments at Deconet unless you have indicated
that you do not wish to receive such information.
For the most part you can search anonymously on Deconet. However, some of Deconet's online services require that you
provide Deconet with personal data such as your name, address and credit/debit card information when you wish to pay with debit or
credit card. Under certain circumstances Deconet may require additional financial information. Deconet has the right and possibility
to verify the stated information and investigate an individual's use of credit/debit card.
The information is used for order processing but can also be used for internal data processing, such as the tracking and reviewing
of search statistics collected when you visit Deconet. As an additional service, Deconet may also use this information to
personalize the website to suit your requirements. You always have the option not to provide personal data and other information
by choosing to not use a particular service or feature.
In order to participate as a vendor on Deconet, you must open a Showroom by agreeing to the Terms & Conditions,
completing the Showroom Membership Application, and agreeing to the Showroom Agreement. During the registration process you will
be required to give Deconet personal data, including but not limited to, your name, email address, mailing address, telephone number
and billing information.
In order to offer you advance information about new listings and other services, Deconet will send you e-mails based on the
information you have voluntarily provided. Deconet tracks and reviews some of the information
you have accessed on the website in order to provide you with these services.
Deconet's newsletter allows you to choose to cancel Deconet's newsletter service at any time.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable): Deconet may share information that is not personal data with its
partners and advertisers. This information does not identify individual users and individual users will never be linked to such
Personal Data: Deconet will never sell personal data to any third party and will never share any personal data except for
Log files: As with most other web sites, Deconet automatically collects and stores certain information on a regular basis.
This information includes, but is not limited to, Internet protocol ("IP") addresses, web browser information, Internet
service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and click data. This information is used
to analyze trends, to administer the website, and to gather demographic information about the user base as a whole. It is not personal
data, nor is it linked to personal data.
to the websites you visit. Cookies allows Deconet to recognize you, track your visits to Deconet's website as well as register your
language preference for your next visit to Deconet's website, helping Deconet to provide a more personalized and enhanced experience
for customers visiting the website.
Deconet Forum: Any information you disclose during your use of the Deconet Forum may be read, collected, or used by other
Deconet visitors who have access to the forum. Therefore, Deconet cannot be held responsible for any personal data you choose to submit
to the forum for viewing by other users. If Deconet becomes aware of abuse of the Deconet forum, Deconet reserves the right to take
further action, including but not limited to, suspending/canceling a user or Seller account and/or other legal action.
Intellectual Property Rights: Any images, text or other data submitted by a user on Deconet, Decopedia or any of its
associated sites shall be free to be collected and used by Deconet for any purpose without any limitations in scope or time. The user
certifies that there are no restrictions related to the usage of the images, text or data that he/she submits, and that the images, text
and data are not in conflict with any intellectual property rights, including but not limited to trademark and copyright.
External Service Providers: Deconet may work with external service providers when performing services to you in connection
with the website (e.g. shipping and payment services). If you choose to use Deconet's services and, in the course of doing so,
Transfer outside EU and EEA: You understand and agree that any personal data provided by you when using the website and
communicating with Deconet, for the legitimate purposes set out herein, may be transferred to a country outside of the EU or EEA
(including, but not limited to, Switzerland and the United States of America), even if such a country does not provide an adequate
level of data protection in accordance with the requirements of the EU Directive on the protection of individuals with regard to
the processing of personal data and on the free movement of such data (95/46/EC).
Please note that your personal data may be stored and processed on computers outside of Sweden, in countries which might have
regulations less stringent than Swedish laws. Deconet will hold and transmit your data in a safe, confidential and secure environment.
Deconet cannot, however, ensure that all of your communications with Deconet and other personal data will never be disclosed in ways
Access to and Deregistration of Personal Data
If any of your personal data changes or is wrong or if you no longer desire registration and access to Deconet, you may edit/delete
your data through the [My Deconet page].
If you want to deregister from the website Deconet will, upon your written request, deactivate your account, contact information
and financial information from Deconet's active databases. Such information will be deactivated as soon as reasonably possible in
accordance with Deconet's deactivation policy and applicable law. Deconet will retain in its files data you have requested to remove
in some circumstances, such as to resolve disputes, troubleshoot problems and enforce any agreement with you or keep Deconet's feedback
system in place. Further, such prior data is never completely removed from Deconet's databases due to technical and legal constraints,
including stored "back-up" systems. If you ask for deregistration, you will no longer be able to use the services that require personal
All personal data is maintained in a secure database at Deconet and is kept strictly confidential. Access to your personal data
is strictly limited to authorized employees of Deconet.
Deconet has established administrative regulations to ensure that employee access to the personal data maintained on any Deconet
server is strictly controlled and limited only to necessary use.
All Deconet's servers containing personal data are protected against unauthorized physical and electronic access. This protection
consists of an electronic firewall as well as additional security systems featuring virus scanning, security system installation,
vulnerability testing, backup and server recovery, security control and other measures designed to improve data
security on an ongoing basis.
Credit card payments
Deconet uses approved transfer and storage protocols on its website to handle confidential information such as credit card and bank
information in compliance with the PCI DSS standard. In addition to that, all credit card information and payments are 3D Secure
These protocols, such as encryption, ensure that only authorized personnel at the credit card company (the card acquirer) can access
your personal data. Therefore all credit card and bank information is encrypted before being securely transmitted over the Internet to
the credit card company (the card acquirer).
Sale or Merger
Should Deconet undergo a business transition, merger, sale, or acquisition by another entity, your personal data will likely be among
the assets that are transferred. Should this situation arise, Deconet will notify you by prominently placing a notice on this website.
If there is a court order, an order from a public authority, the police or a legal authority, Deconet can be obliged to disclose your
Global Design Partners Stockholm AB, a Swedish limited liability company (reg.no 556914-9379), is the controller
of the personal data collected via Deconet's website. Deconet will process any personal data in compliance with the Swedish Data
Protection Act (1998:204). If you have any questions regarding Deconet's processing of your personal data or would like to be informed
You may also contact Deconet if you detect errors in your personal data or believe that Deconet has processed your personal data in
data and rectify the processing accordingly.
Please contact us here.
Adress: Birger Jarlsgatan 57A, 113 56 Stockholm, Sweden
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